lower case issue on authorization

Home Forums Support lower case issue on authorization

This topic contains 5 replies, has 4 voices, and was last updated by Avatar of Christian Christian 9 years, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1422
    Avatar of dissocioo
    dissocioo
    Participant

    Hello, i just purchased the firmware for the bcr and i am trying to authorize it. I sent and received the response code correctly, but there seems to be an issue, one of the digits is a lower case a and the options on the encoders that lit up in order for me to insert the code only offer the option of a capital A, what to do ?

    #1423
    Avatar of alien_brain
    alien_brain
    Participant

    try it, you cant mess it up by putting the wrong letter in

    #1429
    Avatar of Christian
    Christian
    Keymaster

    alien is right, you cannot break anything by putting in the wrong numbers.

    the inputting of the response code is not case sensitive, so for example you can put in “A” if the code if the code in the email says “a”.

    most likely this is another issue and I´ve sent you an email to resolve it.

    #1431
    Avatar of dissocioo
    dissocioo
    Participant

    thank you, it authorized successfully !
    can’t wait to try this thing out

    #2569
    Avatar of lee shilton
    lee shilton
    Participant

    hi there.

    i’m having same problem here i’m afraid. my authorize code wont work :(
    this is my 2nd license for another bcr i have bought and did not have this problem before..
    many thanks,

    lee

    #2570
    Avatar of Christian
    Christian
    Keymaster

    Hi Lee,
    I´ve just sent you an email.

    Best,
    Christian

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