Zaq authorization

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This topic contains 2 replies, has 2 voices, and was last updated by Avatar of Angel Nunez Angel Nunez 7 years, 4 months ago.

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  • #5678
    Avatar of Angel Nunez
    Angel Nunez
    Participant

    Hi

    I’m looking to buy this software but I had a question regarding device authorization. Is it possible to transfer the authorization from one BCR2K to another? My BCR is old and I don’t know if I might get a new one in the future and I’d like to install the software in it at a later time.

    Thanks.

    #5679
    Avatar of Christian
    Christian
    Keymaster

    Hi Angel,

    thanks for your question!
    Please allow me to quote from our FAQ over here:
    https://zaqaudio.com/forums/topic/sticky-faq-please-read-these-before-posting

    Q: What if my BCR2000 with an installed Zaquencer license should break? Can I transfer the license?
    A: As a general rule, the Zaquencer license is bound to one BCR device.
    Still, if your BCR with a Zaquencer license on it should break, please get in touch with our customer service at support@zaqaudio.com. We donĀ“t want to leave our customers hanging, but we will evaluate every case on an individual basis and reserve the right for asking for proof and denying the support request.

    #5845
    Avatar of Angel Nunez
    Angel Nunez
    Participant

    Thanks Christian, it’s really good to know you guys consider each case.

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