Zaq authorization

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This topic contains 2 replies, has 2 voices, and was last updated by Avatar of Angel Nunez Angel Nunez 7 years, 6 months ago.

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  • April 5, 2017 at 11:58 pm #5678
    Avatar of Angel Nunez
    Angel Nunez
    Participant

    Hi

    I’m looking to buy this software but I had a question regarding device authorization. Is it possible to transfer the authorization from one BCR2K to another? My BCR is old and I don’t know if I might get a new one in the future and I’d like to install the software in it at a later time.

    Thanks.

    April 6, 2017 at 7:52 am #5679
    Avatar of Christian
    Christian
    Keymaster

    Hi Angel,

    thanks for your question!
    Please allow me to quote from our FAQ over here:
    https://zaqaudio.com/forums/topic/sticky-faq-please-read-these-before-posting

    Q: What if my BCR2000 with an installed Zaquencer license should break? Can I transfer the license?
    A: As a general rule, the Zaquencer license is bound to one BCR device.
    Still, if your BCR with a Zaquencer license on it should break, please get in touch with our customer service at support@zaqaudio.com. We don´t want to leave our customers hanging, but we will evaluate every case on an individual basis and reserve the right for asking for proof and denying the support request.

    June 10, 2017 at 10:35 pm #5845
    Avatar of Angel Nunez
    Angel Nunez
    Participant

    Thanks Christian, it’s really good to know you guys consider each case.

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