This topic contains 5 replies, has 3 voices, and was last updated by 
Christian 10 years, 1 month ago.
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I have gone through the authorization process and entered the Challenge Code. Instructions say, “Once all 8 digits have been entered correctly, The device is authorized.
You should see „InIt“ in the display and the LED rings of the first 24 encoders counting up.”
My last number is in the display, but “Init” has not appeared and there is no encoder action happening. There is no mention of taking any other action after entering the code. I have waited about 15 minutes. Am I missing something? Thanks!‘b’ and ’6′ can look the same
Thanks for the reply. I did have a “b” in my string, but saw zaq’s warning. I have tried re-starting. It goes through the challenge sequence, again, but still has my last number on the screen after 2 hours. Zaq’s says, “It may take some time,” but I shouldn’t think it would take hours.
Hi Tim,
please write an email to support@zaqaudio.com, including your order number and codes.
Please also attach two pictures of how the challenge code shows on your device, labelled “left” and “right”.I was using the Challenge Code instead of the Authorization Code which comes from Zaqaudio.com. Zaquencer is now installed. It was all very simple on my Mac using Sysex Librarian and iConnect MIDI2
Thanks!
Thanks for reporting back here, glad it could be cleared up.
Cheers!
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